It’s not uncommon for an online shopper to click away from an e-commerce website without making a purchase. Granify is trying to change that. The company provides e-commerce retailers with a way to identify which online visitors aren’t planning to make purchases on their sites, and then uses specialty prompts and incentives to encourage those visitors to change their minds and open up their wallets.
Granify works with all e-commerce stores and platforms, which means all you need to do to start using the cloud-based solution is to paste a JavaScript snippet into your website code. Once the snippet has been added, you’ll be encouraged to create the prompts that Granify displays to visitors as a way to discourage them from leaving your website empty handed. For example, a visitor who’s about to click away from your website might see a popup with information about your return policy or a free shipping offer.
Granify says it can identify which visitors will leave a website without making a purchase with 95% accuracy, and the company’s technology only gets smarter the longer it works. Not only can businesses help prevent visitors from leaving their e-commerce sites without making a purchase, but they can also gain insight into the reasons why certain customers are more likely to abandon their sites.
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