April 3, 2009

Setster – Book Client Appointments Online


Setster is an attractive calendar management tool for companies who make routine appointments with their clients. One of the key features of this web based service is that providers can give clients direct access to their calendars, giving clients the power to schedule meetings quickly and easily without lots of phone calls.

To get started, sign up and provide your business name. You can customize your calendar by adding contact details, time zone, working hours and other information and all of this is available on your custom Setster URL. If there are multiple employees in your business it’s easy to add them into a shared calendar environment. Additionally, Setster has the ability to provide clients with a a list of available services offered by your company and manage which clients have access to which calendars.

This is potentially a very useful application especially for small to medium-sized businesses that need a reliable means for managing employee and client meetings.

Practical Uses:

  • Manage the schedules of multiple members of your sales team from a single screen
  • Give your patients at a doctor’s office instant gratification by allowing on-the-spot appointment booking
  • Maintain a secure calendar that is accessible from anywhere
  • Let prospective customers schedule an in-home estimate while you’re on the road for your house painting company

Insider Tips:

  • Populate a list of common clients and employees from your dashboard to speed up the process of adding new appointments
  • Add your Google Maps URL to show clients where to find you
  • Fill in the appointment booking and cancellation field to show what your policy is
  • Email appointment reminders from within your dashboard
  • Create a widget to allow appointment booking directly on your website

What we liked:

  • The site has a great look and feel
  • It’s easy to set up an account and create an appointment widget
  • The default calendar view shows reminders and alerts
  • Appointments can be marked as confirmed, unconfirmed or unverified

What we didn’t like:

  • There is no easy way to import a large list of clients


Company Info:

  • Launched: August 2008
  • Privately Held
  • Headquarters: Los Angeles, CA
  • Founded by: Edward Luhan
  • Web site:


  • Free plan available
  • Personal plan $9.95 per month
  • Group plan $29.95 per month


  1. Rudder has been valuable. The website articles are great, only dropped in for a quick read and ended up reading a lot more. Thankyou and keep up the great feeds.

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