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September 4, 2010

Zingaya – Voice Calls From a Website

Zingaya is an application that takes long distance calling to a whole new level and makes getting in touch with loved ones and business associates as simple as can be. Without needing a standard telephone, or even a downloaded program such as Skype, users can start receiving calls from their friends and family through their very own websites. In fact, people who use Zingaya don’t even have to know the phone number of the person they’re trying to reach. The application lets users embed a “Call” button onto their website, that friends, associates, and customers can use to ring them up anytime day or night.

Making and receiving phone calls is easy with Zingaya, and you can get started getting back in touch with friends just as soon as you sign up for an account. Select a pricing plan and then use the widget wizard to create the Zingaya “Call” button widget to be placed on your site. You can adjust the look of your widget to blend in with your existing website, and elect to have your incoming calls routed to your home phone, cell phone, or Skype number. Once you’ve embedded the widget on your site, anyone with a web browser and a microphone can simply click on the “Call” button to reach you directly. These calls can be recorded and saved, and you can set up an online voicemail to pick up automatically during non-working hours.

For businesses, Zingaya is a particularly useful tool. The application makes it easy for customers visiting your website to call your company directly with further questions, and Zingaya has been shown to improve customer satisfaction and lower telephone operating costs for businesses using the app. For individual consumers and businesses alike, Zingaya is an interesting new way to connect with people from around the world without spending a bundle on long distance fees.

Practical Uses:

  • Give your friends an easy way to get in touch while you’re studying abroad
  • Make it easier for customers to call you directly with follow up questions
  • Receive phone calls from people without having to give out your personal number
  • Save money by no longer needing a toll free number for customer complaints

Insider Tips:

  • Use the call history feature to keep track of which clients called that day
  • Elect to only receive calls from people in certain countries
  • Widgets only work on your domain, so people can’t post your widget on their site
  • Decide whether to have calls routed to your cell phone, home phone, business phone, or Skype

What we liked:

  • Widgets can be customized to blend in with your website
  • Set up Zingaya to only deliver calls to your phone during business hours only
  • Your actual telephone number is always kept private
  • Online voicemail feature ensures your cell phone inbox isn’t overrun with messages from people calling through Zingaya

What we didn’t like:

  • The free plan only allows for call forwarding to Skype, as opposed to a fixed or mobile number

Alternatives:

Company Info:

  • Launched: June 2010
  • Privately Held
  • Headquarters: London, England
  • Founded by: Alexey Aylarov
  • Web site: http://www.zingaya.com

Costs:

  • Free plan
  • Standard plan is $1/day, plus usage fees
  • Advanced plan is $2/day, plus usage fees

Comments

  1. The free plan allows call forwarding to a fixed or mobile numbers as well, but you need to add funds on your account

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