One of the most time consuming parts of running a small business is scheduling and confirming client appointments. Some offices deal with this by hiring a full time scheduler, while others expect their receptionists and assistants to do double duty and book client appointments while also fetching coffee and working the front desk. Smart offices, meanwhile, are beginning to turn to online scheduling systems like TimeCenter instead.
If you run a yoga studio or a hair salon, then you know how difficult it can be to catch every phone call and appointment request that comes in. Give your receptionist a break and see what TimeCenter can do. A company can get set up on TimeCenter in as little as 60 seconds, and you don’t even need a business webpage for the scheduling system to work. When the clients at your salon hear that they can start scheduling appointments online, they’ll head to your business website, or the custom site you’ve set up on TimeCenter’s webpage, to book their next appointments. After selecting a service and a stylist, the client will be directed to a business calendar that shows all the dates and times that are available in the coming weeks. To schedule the appointment, all the client has to do is click the desired time and fill in her name, phone number, and email address to confirm. Because the pricing for all services is listed clearly on the TimeCenter booking page, you’ll never have to deal with confusion from a client when a particular services ends up being more costly than she expected.
TimeCenter makes life easier on business owners, of course, but it also makes life easier on clients as well. Online scheduling systems let clients book appointments during non-working hours without having to wait on hold while a receptionist answers other calls. Clients will also appreciate being able to reschedule appointments on their own time, as well as the SMS and email reminders that TimeCenter sends out before each appointment.
What we liked:
What we didn’t like:
Very interesting! But wont this automated hardware cause my company to restructure?
I am working in the legal office doing confirmations and follow-ups on a daily basis.
Will it be effective to me and my company if I ask my manager to implement and test it?