BugHerd is a web-app that claims to be the world’s simplest bug tracker. Ideal for teams that feel like they spend too much time keeping up with the technical and non-technical bugs on the sites they manage, BugHerd helps people flag issues and communicate with colleagues in a seamless way. Website bugs and issues can be logged, assigned, and prioritized immediately, which leads to faster turnaround times and better website management.
Get your company started using BugHerd and choose a pricing plan based on the number of sites you’re tracking and the number of people on your team. Once everyone gets logged in and going, people can start flagging issues and collaborating on possible solutions. When you see an issue on a site you’re tracking, click on the problem spot and a box will pop up. Enter a description of the problem, assign a team member to fix it, and prioritize the task based on how quickly the fix needs to be made. Immediately, your issue will be added to the team bug list and the designated team member will be notified. When the issue is fixed, that person can mark it as closed and move on to the next task. BugHerd lets you annotate issues directly on the screen, which reduces the time that people spend searching for the problem in question and increases the chances that the right issue will be fixed.
Although individual issues can be assigned to specific team members, BugHerd is an app that fosters a sense of community among teammates and encourages people to work together without having to resort to needless phone calls or emails. The application also offers graphing tools that companies can use to see how their projects are going and how much work still needs to be done at any time.
What we liked:
What we didn’t like:
Does a system like this have some type of “mini feed” so you can see what everyone else on the team is working on?
Are the alternatives quoted here really supporting bug flaging like bugherd does it? For me, those aren’T the right alternatives.
For real alternatives, see here: http://ux.stackexchange.com/questions/10518/let-tester-directly-click-on-web-site-to-report-bugs-similar-to-bugherd
An alternative to bugherd that allows visual bug flagging is http://www.pageproofer.com
You can add PageProofer to any website and then simply click anywhere on the site to leave feedback, mark an issue or flag a bug.