April 17, 2012

Reshq – Online Business Management

Manually booking appointments – either in-person or by phone – takes resources that many small businesses just don’t have. Employees have to be trained, salaries have to be paid, and additional phone lines have to be installed. Now there’s a better way. Companies that use Reshq can minimize paperwork and expenses by letting clients schedule their own appointments online.

Select a pricing plan based on the number of staffers who need access to your Reshq account, then get to work creating your unique booking site. Upload your business information, hours and holidays, services, and staff members. Once you integrate Reshq’s widget into your existing business website, your clients can start booking their own appointments online. To book an appointment, the client chooses a service or treatment, selects a staff member, chooses a date and time, and types in his full name, phone number, and email address. This information is automatically reflected on the Reshq merchant dashboard, where employees can see which appointments they have coming up on any given day.

In addition to helping businesses managing appointment scheduling and booking, Reshq is also a useful tool for email marketing. The application requires that clients enter their phone numbers and email addresses when booking their first appointments, which gives merchants all the information they need for subsequent marketing and outreach efforts.

Practical Uses:

  • Save money by hiring fewer receptionists to answer the phone
  • Encourage customers to book their appointments online
  • Ensure clients never get a busy signal when trying to call your salon
  • Get appointment bookings even when your salon is closed

Insider Tips:

  • Businesses can make mobile booking websites that clients can use from their smartphones
  • Each Reshq booking site includes a map with the business’ location
  • Merchants should embed a widget on their websites to help clients find their Reshq page
  • Salons can attach their service policies to appointment confirmations

What we liked:

  • Reshq will send automated email appointment reminders to clients
  • Clients can choose which staff member they’d like to see during their appointments
  • Merchants can limit the number of available appointments their clients see
  • Business owners can manually approve all bookings before they’re confirmed

What we didn’t like:

  • Reshq doesn’t have as many features as some competing scheduling applications


Company Info:


  • Free plan
  • Plus plan is $24/month
  • Premium plan is $49/month
  • Max plan is $79/month

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