August 14, 2012

Trustedbookings – Online Booking for Hotels & Resorts

Say goodbye to the telephone and fax machine. When people want to make reservations at hotels and resorts these days, they head online instead. Trustedbookings is a web-application that hotels and resorts can use to accept bookings, manage reservations, process payments, and confirm accommodation availability online.

Select a Trustedbookings pricing plan based on the number of bookings you have at your property each month, then integrate the Trustedbookings plug-in into your existing hotel website. Customers who visit your website will see a dedicated reservations page, where they can select arrival and departure dates, choose an accommodation or package, and confirm the status of their paid reservation immediately. Trustedbookings accepts payments with all major credit cards. Meanwhile, the system automatically updates your back-end room availability calendar immediately once a deposit transaction has occurred.

In addition to its basic booking and payment processing features, Trustedbookings also offers a number of loyalty tools that hotels and resorts can use to encourage repeat customers. Hotel owners can send out Trustedbookings vouchers with their email marketing promotions, or they can sell these discounted vouchers as e-gifts to guests who visit their websites online.

Practical Uses:

  • Accept hotel reservations online
  • Automatically confirm room availability for resort guests
  • Offer repeat customers a discounted rate
  • Let hotel guests pay with their credit cards online

Insider Tips:

  • Hotels can integrate Trustedbookings by adding a plug-in to their websites
  • Telephone agents can check room availability from the back-end of the Trustedbookings system
  • Resorts can offer room reservations, day trips, and extra amenities together on their booking pages
  • Include personalized information about loyal customers in the Trustedbookings customer management database

What we liked:

  • Hotel guests can make room reservations 24/7
  • Trustedbookings eliminates the need for back-and-forth emails between property managers and their guests
  • Guests don’t have to give their credit card information to a third party when making room deposits
  • Guests can look online to see which rooms are available on which dates

What we didn’t like:

  • Trustedbookings’ listed prices don’t include the added cost of bank transfers made from outside Europe


Company Info:


  • Free 30-day trial
  • Basic plan is € 4 per booking
  • Plus plan is € 49 per month
  • Premium plan is € 99 per month
  • Extreme plan is € 149 per month


  1. Good day! This is my first visit to your blog!
    We are a group of volunteers and starting a new initiative in a community
    in the same niche. Your blog provided us useful information
    to work on. You have done a wonderful job!

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