October 4, 2013

Get an Insight – Discover What Your Customers Want

Get an Insight is a tool that businesses can use to collect feedback from their websites visitors privately and in real-time. The web application provides users with lightweight widgets that they can easily place on their websites or blogs.

Take a closer look at what your customers want by signing up for Get an Insight and adding a feedback widget to your website. Get an Insight guides you through the process of creating a custom widget, encouraging you to upload your company logo and make modifications to the text as a way to ensure your widget matches your brand identity. Once you’ve installed Get an Insight’s widget to your website, customers will be able to submit their feedback using a 1 to 10 scale. Widgets can also be customized to allow customers to leave their feedback for specific categories within your business.

The customer information you collect with Get an Insight is funneled into an online dashboard. Not only can you see how visitors rated your website or blog, but Get an Insight lets you collect visitor details like browser type, operating system, IP address, and location. Companies can collect an unlimited amount of feedback from an unlimited number of customers for one flat fee.

Practical Uses:

  • Find out what online shoppers think of your checkout process
  • Get insight into ways you can improve your blog
  • Find out immediately when visitors are having difficulty navigating your website
  • Learn more about the location of your online visitors

Insider Tips:

  • Get an Insight’s API allows users to open widgets from any HTML source
  • Use the API to integrate with other apps
  • Visualize feedback by country or browser type
  • Sort feedback by category from inside the dashboard

What we liked:

  • Users can create an unlimited number of widgets
  • Get an Insight provides businesses with an “Average Visit Rating”
  • Widgets can be customized with company logos
  • Get an Insight is optimized for mobile devices

What we didn’t like:

  • Get an Insight doesn’t offer as many add-on features as competing online feedback tools


Company Info:


  • Free 15-day trial
  • $9 per month

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