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May 10, 2010

YourAM – Smarter Scheduling

Not every business has the financial resources to hire a full-time scheduler or pay for expensive scheduling software. Thankfully, YourAM gives small businesses and freelancers a way to handle all of their scheduling needs, free of charge. The cloud-based scheduling system lets multiple users schedule appointments and events for a business in real time, and even sends out text message alerts or email notifications to remind colleagues and clients in advance about any scheduled meetings.

Because YourAM offers free accounts, there aren’t any costs to join and start managing your own business schedule online. Just enter your business name and start adding individual accounts for all the members of your staff. When a client calls in to schedule an appointment, just choose a time and service from a drop down box listing all the availabilities left in the schedule. If the person calling is a repeat client, choose his or her name from a list of existing contacts and watch as information such as a full name and telephone number gets automatically filled in. At the beginning of each day, YourAM will show an easy-to-read list of which appointments are scheduled for that day, along with any background information that might be helpful in keeping each appointment on track.

Once you’ve gotten the hang of using YourAM for basic scheduling, you can start using its upgraded features like online appointment booking and SMS meeting reminders. Instead of hiring a staffer to confirm all appointments the day beforehand, let YourAM’s automated email and text messaging system handle it for you. Clients can even schedule follow up appointments via SMS message or through the online system. Thanks to its wide array of consumer-friendly features, YourAM has become a scheduling system that is as beneficial to customers and clients as it is to the companies themselves.

Practical Uses:

  • Schedule patient appointments at your dermatology practice
  • See a real-time listing of which appointments you have coming up next
  • Send reminders out to clients before their upcoming hair appointments
  • Let clients schedule their own appointments using the online system

Insider Tips:

  • Block off certain times to avoid having appointments scheduled while you’re out of the office
  • Set up your account to send SMS messages one day before each appointment
  • Save notes about each client in the system
  • Allocate resources effectively by listing the devices or machines needed to complete each appointment

What we liked:

  • YourAM is very easy to use, even for people who’ve never used a scheduler before
  • Easy to block off days when a particular employee will be out of the office
  • Allows clients to schedule their own appointments online
  • Layout of daily schedule makes it easy to see what you have coming up the day

What we didn’t like:

  • Manually searching for existing clients’ names during the scheduling process might take more time than just typing in the name by hand

Alternatives:

Company Info:

  • Launched: March 2010 (Public Beta)
  • Privately Held
  • Headquarters: Singapore
  • Founded by: Ivan Tay and Ching Boon
  • Web site: http://www.getyouram.com

Costs:

  • Sundial plan is free
  • Hour Glass plan is $19/month
  • Clock plan is $39/month

Comments

  1. Hi Stephanie,
    Thank you for reviewing our product and I love the design of your website. I just want to take this opportunity to highlight one of our key features which we think will greatly benefit our users.

    YourAM Analytic: It allows you to figure out key information and trends of your business operation by analyzing your appointment history. We believed there are a lot of critical decisions that you can draw and act upon when you are able to properly analyze your appointment history data.

  2. Awesome! It’s great to see all these new online schedulers pop up. YourAM has a great design, much better than many of the old dragons.. 🙂 Good luck in fighting with us to reach the top! 🙂

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