February 11, 2011

WORKetc – The Combination Business App

WORKetc is a business-focused web-app that combines the features in mostCRM, project management, billing, sales, and support applications into one super-powered system. Developed for businesses of all sizes, WORKetc makes it easier for account managers and team leaders to communicate efficiently and effectively with employees working in remote locations.

Choose a WORKetc pricing plan based on the number of workers at your company, and select a unique subdomain web address where your team can congregate online. Because WORKetc offers both customer relationship management (CRM) and project management tools, you won’t need to bounce back and forth between applications. Start each day by logging into the site and reviewing the calendars that each of your employees has created. You can check out which projects are going on and offer feedback on any ongoing discussions or debates, and then head over to the CRM section to review employee timesheets and follow up on any unpaid invoices. Track any ongoing customer support issues and offer responses for any frequently asked questions. You can even use WORKetc to capture potential sales leads and automatically send out price quotes to people who visit your website.

Not only can using WORKetc save you time by eliminating the need to bounce between various web-apps, but it also allows you to automate many of the mundane business tasks that can drag you down each day. When you use WORKetc, there’s no more second-guessing whether important documents were sent out to clients on time. WORKetc offers gentle reminders and follow up emails that guarantee that important tasks will never get lost in the shuffle.

Practical Uses:

  • Manage projects and set deadlines that remote employees must meet
  • Share documents and files with colleagues
  • Invoice clients as soon as their projects have been completed
  • Use web forms to capture potential sales leads and prevent missed opportunities

Insider Tips:

  • Sales leads can be assigned to individual sales people at your company
  • Files that are stored in WORKetc can be access from anywhere
  • Send specific customer support requests to the staffer best equipped to answer the question
  • Automatically send canned responses to clients who ask common questions

What we liked:

  • WORKetc makes it easy for managers to publish a company blog for employees to access for updated work information
  • Leads can be converted to sales without having to input data for a second time
  • Managers can create a database of frequently asked questions for customers to read before emailing in for additional help
  • Invoices can be automatically generated using the sales and timecard information

What we didn’t like:

  • WORKetc only allows up to three users on a Small Biz! account, and charges $10/month for each additional user


Company Info:

  • Launched: June 2008
  • Privately Held
  • Headquarters: Sydney, Australia
  • Founded by: Daniel Barnett
  • Web site:


  • Freelancer account is $29.95/month
  • Micro Biz! account is $44.95/month
  • Small Biz! account is $54.95/month
  • Extra users are $10/month


  1. WORKetc

    Thanks for the review!

    We’ve evolved considerably since this review, and have new features such as mobile apps, a new interface, and social CRM features.

    We’ve also updated our pricing, which you can find here:

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