Ahoy – Automatic Call Distribution

When email and instant messaging alone aren’t enough, groups and teams that need a better communication solution usually turn to the telephone. The problem with that is that most calling systems are more complicated and more expensive than they really need to be. GoAhoy is aiming to change that perception, by creating a super-simple interactive calling system that any company can use.

To start using goAhoy to distribute phone calls to your team, sign up for a local or a toll free phone number that you group can use. GoAhoy offers more than 300 phone number options – including local numbers in both the U.S. and Canada – so you should have no problem finding something that works for your team. Next, add the names and phone numbers of everyone you want joining your virtual group. You can decide which people should get administrative privileges as well, which makes it possible to view call logs, add group members, edit group profiles, and view billing statements. When someone calls your new number, each team member’s desktop telephone will ring simultaneously. You can pick up the call, or hold off and let your colleague next door handle the situation.

Among the many interesting features that goAhoy users get access to are custom call menus, automatic call recordings, company-wide call forwarding, and personalized greetings that welcome callers and encourage repeat business. GoAhoy can easily be set up to reject any incoming calls that come in before or after business hours, and administrative users can set up call logs to track which employees are answering the most calls each month.