May 11, 2011

TellFi – Business-Based Phone Systems

TellFi is a web-app that can deliver all the benefits of a traditional landline telephone system for businesses without all the high cost and the hassle. Companies that turn to TellFi can get a local telephone number, extensions, forwarding, and employee voicemail for significantly less than what they’d pay a local telephone company.

If you’ve been hesitant about switching to a web-based telephone system for fear that you’ll have to buy new equipment or deal with a complicated set-up, you can put those anxieties to rest. When you sign up for a plan with TellFi, you get to keep all the phones your employees are using right now. Select a pricing plan based on the number of extensions you need and the amount of time your employees spend on the phone each month, and then select a local or toll free number that your business can use. Record a greeting for your company voicemail, or type in a greeting and let TellFi’s robotic voice be the first thing your callers hear. TellFi will email you whenever there’s a new voicemail in the system, which is helpful when you’re away from your desk or not in the office. Using the call forwarding feature, you can route calls to any number of dedicated extensions, or set up an after-hours schedule that forwards all calls to a certain number when your business is closed.

One of the key benefits that TellFi offers to users that competing companies cannot are its high quality phone lines, which TellFi says are more dependable that the web-based VoIP lines that competing applications use. For small companies that want to sound big, TellFi’s system sounds professional, works well, and is practically indistinguishable from those used at Fortune 500 companies around the world.

Practical Uses:

  • Help your business sound more professional
  • Find out immediately when a client has left a voicemail
  • Make it easier for customers to get an associate on the line
  • Forward calls to a different number during non-working hours

Insider Tips:

  • Users can get local or toll free telephone numbers
  • TellFi will port old numbers, to make the transition seamless
  • Set up the entire phone system by following step by step instructions online
  • Unlike competing apps, TellFi uses regular phone lines rather than VoIP

What we liked:

  • TellFi can help small businesses sound more like large corporations
  • Calls can automatically be forwarded when an employee is out of the office
  • Voicemail notices sent by email are perfect for people who are rarely at their desk
  • Individual employees can all get their own extensions and voicemail inboxes

What we didn’t like:

  • Companies have to pay extra if they go over their allotted minutes each month


Company Info:

  • Launched: February 2011
  • Privately Held
  • Headquarters: San Francisco, California
  • Founded by: Jason Corwin and Conor Lee
  • Web site:


  • Free 30-day trial
  • Starter plan is $10/month
  • Basic plan is $24/month
  • Pro plan is $70/month

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