Mention isn’t built specifically for small companies or large enterprises. It’s built for everyone. The real-time media monitoring application provides a way for businesses of all sizes to monitor keywords in real-time and react to feedback immediately by replying, retweeting, or sharing information with customers through the cloud-based platform.
Improve the way you manage social media as a team by creating a company Mention account and selecting the alerts you want to share with coworkers. Mention monitors “millions” of online sources in 42 languages, including social networks, news websites, forums, and blogs. Any time a keyword you’ve selected is mentioned by these sources, Mention sends a real-time alert to your smartphone via push notification. You also have the option to sign up for daily or weekly email digests. Connecting your company’s Facebook and Twitter accounts to Mention allows you to react to those alerts from within the Mention platform. Retweet a mention from a fan, or share a status update that describes your company in a positive way with your entire team.
Mention uses artificial intelligence to hone in on the most important mentions and skim past those coming from spam bots. Even better, the application offers statistics and data export tools that you can use to view a snapshot of all the mentions about your company coming from a particular source or language over a given period of time.
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